All custom orders require a 50% advance payment prior to the start of production. Once the order is completed, we will share detailed photos and videos of the finished products for your approval. The remaining 50% balance must be paid after approval and before shipment. Orders will not be dispatched until full payment has been received.
2. Design Approval Policy
Whenever we share a finalized design (mockup) with the customer, it is the customer’s responsibility to carefully review and confirm all details before production begins. Please make sure to thoroughly check the following: - Spelling of the team name - Position of the logo - Placement of the numbers - If any part of the design needs to be moved up or down, kindly inform us clearly at that stage. All confirmations must be made before production starts. No changes will be accepted after production has begun, so please review the mockup in detail to avoid any mistakes or misunderstandings.
3. Sizing, Names & Numbers Policy
All products will be produced exactly according to the sizing details, names, and numbers provided by the customer at the time of order. We will follow the submitted information as-is. Please ensure that all spellings and details are correct, as we will not be responsible for any errors caused by incorrect or misspelled information provided by the customer. Replacements will not be offered in case of spelling mistakes or incorrect data shared at the time of order.